Crushed pieces
July 18, 2014
Your shipment to us included a tennis ball, which we, as well as our two Bostons, thought was very clever. Our disappointment came when probably about 1/3 of the treat pieces were crushed in the first bag. I delayed my reply to you as I thought the remainder of the treats would, undoubtedly, be in better condition. In every sack that we have opened thus far, we have experienced whole pieces of treats on the top of the bag with bits and crumbles in the bottom 1/3 of the bag. We have been emptying these crumbles into our dry dog food, not to waste any, but are very disappointed in the condition of the treats themselves.