Some promotional discounts are not showing up at checkout - they will be applied manually after the order has been placed. We apologize for the inconvenience. We appreciate your patience as we repair this issue.

Call Monday through Friday from 9:30am to 5:30pm PDT at 1-800-360-4144 or 510-595-8073 for general questions. If you reach our automated voicemail, then please leave a brief message and we will try to return your call as soon as we can... but e-mailing us with any questions is the fastest way for answers! Due to excessive spam e-mails, please use your order number or inquiries relevant to pet products in the subject line. This will prevent our system from treating your e-mail as Spam and deleting it or left unread.
3535 Hollis St.
Oakland, CA 94608