Product ineffective, but Petguys service was great
March 28, 2014
The 1 star IS NOT AT ALL FOR PETGUYS!!! It's strictly for the product. PetGuys were terrific.
I usually use Advantage fipronil for my cat, and was very excited to find a "generic" alternative with a very competitive price after years of limited market choices from Advantage and Frontline. However, this product simply did not work on my cat. I applied it, and later that day, didn't see the usual dead and dying fleas around my cat's bedding area that I'd always seen with Advantage. I should add that I did a very thorough "spring cleaning" of all bedding, including mine, and vacuuming in anticipation of applying this product after a winter of not using any fipronil products. The next day, I did a flea combing, and pulled off over 30 very alive fleas--they seemed to have not been affected by the treatment at all. The next day, same thing--a bunch of very active and healthy fleas in the flea comb.
I sent an email to PetGuys, and they called me back that same day, and arranged to credit my account without me having to even send the unused product back. I should also add that they shipped my order in a VERY speedy manner. So while I can't recommend this product, I hearily recommend ordering from this company.
- Great customer service, very speedy shipping, competitive pricing, all around easy-to-use shopping.
- The actual product did not work on my cat.