April 24, 2013
We have used other brands that became mushy and really tared up our filter. This one seems to work better but still makes a small mess of the filter. I guess that's the nature of using carbon.
IMPORTANT: We ordered the 16 oz version, but received a 10 oz. When I called Petguys they were very good to work with. They said this was changed to a 10 oz by the mfgr. Without my complaining, they said they would just send another one out to me free of charge. That's great customer service!